Some questions are
faster out loud
Let customers call your team straight from your website or app. No phone numbers, no installs, and every call lands where your chats already are.
Jonas Lindqvist
Asking about the Pro plan
A call is one tap from the chat
Visitors already trust the chat bubble. A phone button in its header turns a stuck conversation into a conversation you can finish in two minutes.
- A phone button in the chat header, nothing for visitors to install
- Voice by default, video when you turn it on
- Rings the dashboard and the Kerabie mobile app together
- Callers who miss you can still leave a message in the chat
KERABIE
Amara from Support
02:14
Calling without a phone system
0
Apps for visitors to install
1 tap
To start a call
2 min
Before a call counts as missed
3
Places it works: web, iOS, Android
Answer from the dashboard or your phone
Calls ring wherever your agents already work. Pick up in the browser, or on the Kerabie mobile app when you are away from your desk.
- Shows who is calling and which page they are on
- Works across several workspaces in the mobile app
- Decline, and the call moves on to the next free agent
Jonas Lindqvist
On /pricing · Stockholm
Rings every free agent at once. The first to answer takes the call.
Everything a call needs, built in
Routing, queueing and minutes are handled for you, so a call never disappears.
Voice and video
Customers tap a phone button in the chat, or a camera button when you allow video. No app to install and no phone number to dial.
Rings the whole team
Every free agent is rung at once, in the dashboard and the mobile app. The first to answer takes the call.
A queue, not a dead end
When everyone is busy the caller sees their place in line, and the call is marked missed after two minutes.
Web, iOS and Android
The website widget, the React Native SDK and the Flutter SDK all call the same team.
Minutes you control
Calls use the minutes in your plan. Add more when you need them, and turn calls off in one switch.
Private by design
Media goes over encrypted WebRTC. Each caller gets a short-lived pass that works for one call only.
Nobody gets left ringing
Every call has a next step. If no one is free, the caller waits in line, and if the wait runs out they are told and can message you instead.
- Ring everyone free, first answer wins
- Callers see their place in line
- Missed calls are logged with the customer
Call routing
What happens to every call, in order.
Free agents ring together
Dashboard and mobile app, first to answer wins
Everyone is busy
The visitor sees their place in line
Nobody free in two minutes
Marked missed, and the chat stays open for a message
The same call button, everywhere your customers are
The website widget gets calls the moment you switch them on. For your own app, the React Native and Flutter SDKs add the same buttons to the in-app chat.
- Website widget: on by default for new accounts
- React Native SDK: a call button prop on the provider
- Flutter SDK: a separate calls package, so chat stays light
Voice calls
On every plan with minutes
Video calls
One switch in settings
Team ring
Dashboard and mobile app
Queue
Place in line, shown live
Simple, transparent pricing
Calls come with paid plans, and the 14-day trial includes them.
Free
For new businesses just getting started.
Conversations
50 / mo
Agents
3
AI replies
None
Channels
2
- Live chat widget
- 50 conversations / month
- 3 agent seats
- 2 channels (WhatsApp or Instagram)
- Basic inbox & ticketing
- React Native SDK & API keys
- WhatsApp store bot
- 20 store products
- Knowledge base (up to 10 articles)
- AI chatbot
- Remove branding
- Advanced analytics
Basic
For growing businesses that need more conversations.
Conversations
200 / mo
Agents
10
AI replies
50
Channels
3
- 200 conversations / month
- 10 agent seats
- 3 channels
- AI chatbot (50 automated replies)
- Live visitors list
- Basic analytics
- Office hours & auto-replies
- React Native SDK & API keys
- WhatsApp store bot
- Unlimited store products
- Knowledge base
- Remove branding
Pro
For teams that run customer support seriously.
Conversations
5,000 / mo
Agents
25
AI replies
100
Channels
Unlimited
- 5,000 conversations / month
- 25 agent seats
- Unlimited channels
- AI chatbot (100 automated replies)
- WhatsApp store bot + payments
- Unlimited store products
- Advanced analytics & reports
- Webhooks & REST API
- Remove branding
- Automations & campaigns
- Knowledge base
Enterprise
Custom volume, dedicated support, and white-label options.
Conversations
Unlimited
Agents
Unlimited
AI replies
Unlimited
Channels
Unlimited
- Everything in Pro
- Unlimited conversations
- Dedicated infrastructure option
- White-label / custom domain
- SSO & advanced permissions
- Dedicated success manager
- SLA + 24/7 priority support
- Custom integrations
- Invoicing & PO support
- Volume discounts
All plans include SSL, 99.9% uptime SLA, and email support. No card required for the free plan.
Calls start from a phone button in the chat header, and a camera button when you allow video. The browser or phone asks for microphone permission the first time. Nothing has to be installed.
Plug kerabie into
the stack you
already run
Reply to WhatsApp messages from your inbox
Manage Instagram DMs alongside website chat
Handle Facebook Messenger conversations
Live Chat
Embed a widget on any website in one line
Turn support emails into tracked tickets
WordPress
Install via our WordPress plugin, no code
Paystack
Collect payments inside WhatsApp conversations
Mobile SDK
Embed support chat in any React Native app
Start replying faster
this afternoon
Free forever for your first 500 conversations. Live in ten minutes.