Kerabie
Kerabie

Support inside
your mobile app

Add chat, push replies, help articles and voice or video calls to your React Native or Flutter app with a few lines, and answer from the Kerabie mobile app.

React NativeFlutterCalls
In-app chat · 2 chatsiOS and Android
KN

My order status has not changed since yesterday.

Thanks for waiting. Your order left the warehouse this morning and arrives tomorrow.

Sent from the agent app, delivered as a push notification

A few lines to integrate

Wrap your app, and support is in it

Add the provider once and the floating button, chat, conversations and help articles appear. Pass the signed-in user so every chat starts with context.

  • Chat works in Expo Go, and calls need a development build
  • Match your theme, fonts and colours
  • Open the chat from your own navigator
Read the React Native docs
import { KerAbieProvider } from 'react-native-kerabie-helpdesk'

export default function Root() {
  return (
    <KerAbieProvider
      widgetKey="wk_yourkey_here"
      appName="My App"
      appVersion="1.0.0"
    >
      <App />
    </KerAbieProvider>
  )
}
Native, not a web view

Built for the way apps work

2

Native SDKs: React Native and Flutter

0

Backend code to write

Push

Replies reach customers when the app is closed

Calls

Voice and video, when you want them

Calls

Let a stuck user call you from the app

Add a phone button to the in-app chat. Your team is rung together, and the first free agent takes the call from the dashboard or the mobile app.

  • Voice by default, video when you allow it
  • A queue when everyone is busy
  • Calls need a development build in React Native
See live calling

KERABIE

AO

Amara from Support

02:14

MuteCameraEnd
Feature set

Everything the web widget does, inside your app

The SDKs follow the web widget feature for feature, so both feel the same.

React Native SDK

A provider, a floating button and full-screen chat for Expo and bare React Native apps.

Flutter SDK

The same chat, conversations and help articles for Flutter, with calls in a separate package.

Push replies

Customers get a push notification when you reply, using your own Firebase key, and tapping it opens the conversation.

Deep links

Open the chat, a conversation or a help article from your own screens and notifications.

In-app calls

Voice and video through an optional calls entry point, so chat stays light for apps that do not need it.

Help articles

Show your knowledge base inside the app, with search, so users can help themselves first.

The agent app

Answer from your own phone

The Kerabie mobile app for iOS and Android gets every in-app chat, with push notifications, calls and several workspaces signed in at once.

  • Push notifications for new messages
  • Answer calls from the app
  • Switch between workspaces in one tap
Get the mobile app
Incoming video callvia website widget
JL

Jonas Lindqvist

On /pricing · Stockholm

Rings every free agent at once. The first to answer takes the call.

Decline Answer

Start free, ship the SDK today

Priced by conversations per month. A 14-day Pro trial is included.

Free

For new businesses just getting started.

Free

Conversations

50 / mo

Agents

3

AI replies

None

Channels

2

Start for free
  • Live chat widget
  • 50 conversations / month
  • 3 agent seats
  • 2 channels (WhatsApp or Instagram)
  • Basic inbox & ticketing
  • React Native SDK & API keys
  • WhatsApp store bot
  • 20 store products
  • Knowledge base (up to 10 articles)
  • AI chatbot
  • Remove branding
  • Advanced analytics

Basic

For growing businesses that need more conversations.

Conversations

200 / mo

Agents

10

AI replies

50

Channels

3

Get started
  • 200 conversations / month
  • 10 agent seats
  • 3 channels
  • AI chatbot (50 automated replies)
  • Live visitors list
  • Basic analytics
  • Office hours & auto-replies
  • React Native SDK & API keys
  • WhatsApp store bot
  • Unlimited store products
  • Knowledge base
  • Remove branding
Most Popular

Pro

For teams that run customer support seriously.

Conversations

5,000 / mo

Agents

25

AI replies

100

Channels

Unlimited

Get started
  • 5,000 conversations / month
  • 25 agent seats
  • Unlimited channels
  • AI chatbot (100 automated replies)
  • WhatsApp store bot + payments
  • Unlimited store products
  • Advanced analytics & reports
  • Webhooks & REST API
  • Remove branding
  • Automations & campaigns
  • Knowledge base

Enterprise

Custom volume, dedicated support, and white-label options.

Custom

Conversations

Unlimited

Agents

Unlimited

AI replies

Unlimited

Channels

Unlimited

Talk to us
  • Everything in Pro
  • Unlimited conversations
  • Dedicated infrastructure option
  • White-label / custom domain
  • SSO & advanced permissions
  • Dedicated success manager
  • SLA + 24/7 priority support
  • Custom integrations
  • Invoicing & PO support
  • Volume discounts

All plans include SSL, 99.9% uptime SLA, and email support. No card required for the free plan.

Frequently
asked questions

Can't find your answer? Our team replies in minutes, naturally.

Contact us

React Native, including Expo, and Flutter. Both are native SDKs with chat, conversations, help articles and push replies. Calls are an optional addition to each.

8 integrations

Plug kerabie into
the stack you
already run

k

WhatsApp

Reply to WhatsApp messages from your inbox

Instagram

Manage Instagram DMs alongside website chat

Facebook

Handle Facebook Messenger conversations

Live Chat

Embed a widget on any website in one line

Email

Turn support emails into tracked tickets

WordPress

Install via our WordPress plugin, no code

Paystack

Collect payments inside WhatsApp conversations

Mobile SDK

Embed support chat in any React Native app

Start replying faster
this afternoon

Free forever for your first 500 conversations. Live in ten minutes.

No credit card. Cancel anytime.